Job Opening / Allianz Is Hiring | Work From Office Job | Invoice Processing Associate | Apply Now

Job Description

• Job Type: Full Time
• Job Role: Invoice Processing Associate
• Qualification: Any Graduate
• Experience: 6-12 Months
• Salary: Rs.37000 Per Month
• Location: Gurgaon, India

Roles And Responsibilities

• Provide pre-trip assistance and answer pre-trip questions relating to emergency procedures and policy inquiries
• Guide clients through the navigation of pertinent websites for online content and claim submission
• Provide assistance with translation using an interpreter if necessary
• Open non-medical cases to guide/assist clients throughout their service needs
• Create and send various types of professional correspondence
• Interpret policies and fully explain benefit coverage and limitations to avoid client confusion
• Administer and enforce client confidentiality in regards to Canada’s Personal Information Protection and Electronic Document Act

Requirements

• Superb verbal/written communication skills, specifically the ability to communicate professionally and articulately via phone with clients and colleagues
• Post-secondary education and a minimum of 6-12 months experience in a customer service related function
• Demonstrated ability to use initiative and independent judgment in solving customer problems
• Ability to pay close attention to detail and multi-task

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