Hiring Oracle Support Engineers

1. Job Role: Seeking an experienced Sr. Support Engineer to manage post-sales support for Oracle’s diverse customer base.
2. Key Responsibilities: Resolve non-technical and technical inquiries, troubleshoot Oracle products, and act as a primary customer advocate.
3. Requirements: Expertise in Oracle systems, including SRs/RFCs, My Oracle Support, pre/post-implementation activities, and team leadership.
4. Career Level: IC3.
5. Impact: Collaborate with OMCS/DBA teams, resolve escalations independently, and deliver exceptional service.

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