Keyskills : SAP FICO Systems Analyst
What will you do?
- Assessment/blueprinting of system enhancements and larger-scale projects ensuring solutions meet or exceed business value propositions and meet architectural policies.
- Effective and efficient delivery of all functional SAP Project Execution activity to make sure that we deliver it in a consistent, harmonized and optimal manner within the guidelines of the Project Management Framework (PMF)
- On time delivery of functional aspects of Enhancement and Project assessment requests and blueprinting
- Prompt delivery, quality and cost effectiveness of functional features within Enhancements and Projects
- Delivery and support of incident/break/fix and production support
- Effectively build and maintain relationships with internal business partners
- Work with various internal and external vendor teams to deliver Change Requests within established SLA’s
- Collaborate with SAP Functional Leads - Project Execution to support delivery of a seamless global project execution model. Gather and effectively use data to deliver continuous improvement
- Proactively take part in project and enhancement reviews, maintain SLAs
- Partner with the Architecture team to design new solutions to meet business requirements
- Able to articulate solution options and using SAP configuration creatively versus developing enhancements
- Prepare functional specifications for conversions and enhancements
- Coordinate with development team and check the progress of developing activities and updating the status with respective teams
- Provide and support user training where appropriate
- Coordinate with Power/Super Users in resolving issues that arises during user training
- Help in the management of Root Cause Analysis for service delivery issues
- Actively participate in Major Incident Management (MIM) calls and Post-Mortem Reviews
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