Job Opening / SAP CRM Service Functional Analyst / SAP Process Analyst- (PM)

Role: Sr. SAP CRM Service Functional Analyst / SAP Process Analyst- (PM)
Location: Santa Clara, CA (Hybrid From Day One)
 Duration: 12+ Months Requirements:

• Experience in business process definition, requirements definition, solution architecture
• Experience with writing Functional Specs for RICEFW
• Strong interpersonal, oral, presentation, and written communication skills.
• Excellent Project Management skills
• Proven ability to estimate & manage a portfolio of projects.
• Strong interpersonal, oral, presentation, and written communication skills.
• Ability to work seamlessly with business stakeholders in a demanding, dynamic environment.
• PM certificate (ex: PMI) preferred.
• Extensive domain knowledge in the Spares sales Order Management space for a manufacturing company.
• Very familiar with Part returns, Logistics & Procurement integration, and financial integration.
• 14+ years of SAP experience with a bachelor's degree
• SAP CRM Service Management Experience (especially Service Case management)
• Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces
• Business Process knowledge:
• Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs
• SAP Functionality:
• Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects

 Nice to have:

• ECC Plant maintenance (PM) experience (nice to have)
• ECC Project Systems (PS) Module and WBS elements (nice to have)

 Please Share Resume at aditya@empowerprofessionals.com 

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