Responsibilities:

• Work with GFSC global management team and execute on strategic direction to globally standardize and document GFSC process/ procedures, operational metrics and reporting
• Actively engage with business partners and GFSC team globally to ensure Follow the Sun process is being executed and the benefits of the process are being shared and acted upon on a daily basis • Help and facilitate discussions with broad range of business partners to identify process issues and maintaining a high-level of customer satisfaction while enhancing processes.
• Provide technical production support for finance systems, financial close operational support and master data management
• Analyze operational metrics and proactively identify and implement initiatives to reduce the number of inquiries
• Identify opportunities for process improvement and automation to drive scale and efficiency
• Engage with business users and partner with IS&T to identify root cause and resolve issues related to SAP and other finance systems
• Define and execute on strategic direction to globally standardize and document GFSC process/procedures, operational metrics and reporting
• Partner with GBS finance users and IS&T to manage end-to-end enhancement request process
• Provide SAP consultation and training to finance users whenever technical inputs are required on key FI/SD/MM processes in projects and operations.
• Support monthly financial close including recurring close activities

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