Keyskills : Support Engineer, SAP
Essential Duties & Responsibilities
- Gathering and analyzing business/functional requirements and translating them into design specifications
- Support the integration projects through various phases from gathering business requirements/Developing/Testing and deployment
- Support the assessment of change requests (corrections, enhancements), proposing and developing solutions by SAP PI/PO
- Contribute in 3rd level support of SAP PI/PO system (Incident Management, Problem Management, troubleshooting, etc.)
- Ensure compliance with the client's IT processes
- Conducting the technical IDOC mapping for the EDI message in SAP
- Coordinate with business users for testing bug fixing, testing the message and flows in SAP
- Liaising with external partners/customers/suppliers to ensure testing is done in timely manner
- Create and maintain end-to-end functional/technical designs for interfaces
- Suggest improvements to current operational procedures within integration environment
- Support setup of governance rules in the integration area
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