Keyskills : Architect-SAP Functional MTD
Responsibilities
Accountabilities:
Part of team responsible for sustain operations, break/fixes and continuous improvements - Accountable
Work with offshore resources to effectively support end user system issues, coordinate issue resolution with power users, and manage escalations to functional solution architects and technical resources - Accountable
Monitor ticketing system and follow up with assigned personnel to ensure timely resolution of problems and resolve any escalation issues that may arise. - Accountable
Actively engage and educate business process owners on solution optimization, simplification and standardization capabilities - Consult / Execute
Establish KPIs and reports that keep key stakeholders in business and IT informed.
Plan, prepare, and execute knowledge transfer sessions between implementation, delivery and DevSecOps teams.
Collaborate with all scrum teams to deliver an optimized end-to-end Global ERP solution leveraging Pepsi Agile Methodology (PAM)- Consult / Execute
Work closely and collaborate with onshore and offshore scrum team members to ensure a prioritized and sufficient product backlog for the teams to work against - Consult / Execute
Ensure global lift and shift opportunities are deployed across the sectors
Adopt and adhere to PAM principles and values:
Adopt development practices which focus on quality and value, while increasing efficiency, and minimizing waste
Foster an environment where communication, teamwork, and innovation are encouraged
Help to implement Agile engineering best practices such as continuous integration, automation of testing and delivery, and continuous peer review within teams.Apply Here
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