Job Location : Houston TX US 77002
Essential Duties & Responsibilities
- Design, enhance, maintain, and support retail-based utility SAP CRM front office processes working within a team-first oriented environment, primarily skilled in SAP ISU and ECC domain.
- In-depth working experience as functional or techno-functional analyst with exposure in deregulated or regulated electricity markets in US and Canada.
- Ability to work and lead project or application development team.
- Functional knowledge across all areas of SAP CRM, and SAP ISU.
- SAPUI5 Development, OData development, Debugging and Troubleshooting.
- Web service development including SOAP XML based and REST Based.
- HANA related development – Modelling, SQL Script, AMDPs and CDS views.
- CRM Middleware – Monitoring & Troubleshooting BDOC failures for Master data and transaction Data.
- Experience with CRM and SD Integration – CRM/SD Contracts/DMRs and SD Billing.
- Develop and maintain processes, applications, standard application programs providing business functions, such as online screens, batch reports, creation of applications interface files, and basic WEB knowledge.
- Configure and test ECC/IUT modifications to support new system development, enhancements, and production support modifications.
- Provide subject matter expertise for the impact assessment and testing of SAP AOPs (add-on packs) and SAP Release upgrades.
- Support the development and execution of Enterprise Test scripts.
- Investigate problems reported by the end-users to the Help Desk, resolve production incidents and handle on-call pager if required.
- Help with SAP CRM/ISU/CCS day-to-day production support issues and related system issues that arise in the daily operations of the system.
- Provide subject matter expertise to the operations groups in order to assist with problem solving and as a resource for training development.
- Interface with operations team and business teams to realize requirements, existing business processes, resolve issues and determine cost estimates.
- Perform other duties as assigned.
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