Job Opening / Hiring for Senior Salesforce Business Analyst

Role, You Will

• Manage primary business automations related to marketing, demand generation, sales development, sales, pipeline management, funnel reporting and partner relationship management.
• Troubleshoot and resolve relevant issues and questions reported by the business.
• Collaborate with Technical Program Manager and independently gather and document requirements of new initiatives or changes to existing processes/procedures affecting Salesforce Sales Cloud.
• Write User Stories, including a problem statement with defined trigger points, testing Scenarios and tech recommendations within a JIRA story ticket.
• Design, implement, test, and deploy declarative solutions affecting Salesforce Sales Cloud modules and determine downstream effects for other connected systems.
• Initiate and perform UAT with partners, showing clear comprehension of the requested new process flow.
• Manage important technical initiatives through data analysis on related processes.
• Evaluate new technological solutions and make recommendations to enhance Salesforce user experience in coordination with the Development Leads and System Architecture.
• Develop appropriate documentation for architectural, design, technical, implementation and test activities.

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