Keyskills : SAP WM & EWM
Job responsibilities
- Design and architect solutions for warehouse management area by participating in business requirement gathering, analysis of requirements and recommending solutions using SAP EWM / WM. Promote, defend and continuously improve the global template solution for warehouse management. Design scalable solutions to meet continuous business growth. Promote SAP Standard solution while restricting number of custom developments.
- Estimate, Plan and Prioritize solution delivery for SAP EWM/WM - Breakdown the work in manageable chunks, ensure continuous flow of value delivery to business by estimating and planning the work in Warehouse management area. Work with process and solution delivery lead to prioritize day to day product backlog using daily scrum meetings while being customer centric and considering overall value, efforts and speed proposition.
- Commit and Deliver business value through SAP EWM/WM solutions by blueprinting, detail designing, development, solution demos, comprehensive reviews, various types of testing, defect resolutions, documentations etc. Deliver solution working with functional teams and project managers for various types, sizes and complexities of projects, enhancements, changes, and incidents. Deliver value through various types of SAP projects e.g. Upgrades, Cloud Migrations, S4 HANA Template Design and Deployments, roll-outs of new capabilities, Enhancements to existing functionalities etc.
- Troubleshoot incidents in SAP EWM/WM area by analysis, debugging with help of technical expert, doing SAP research, implementing of appropriate solutions in timely manner to avoid adverse business impact.
- Deliver solutions in collaboration with Technical and cross functional teams. Design, specify, document, test and guide SAP technical developers for development of SAP custom objects. Collaborate and work with other functional process areas to deliver integrated technical solution.
- Ensure high quality, up-to-date solution documentation and reliable knowledge base along with ever growing known error database (KEDB). Track and continuously improve Team Knowledge on solution leading to correct issue analysis, prioritization and troubleshooting.
- Manage vendor resources for agreed deliverables. Work with SAP to resolve product issues. Govern service providers and contractors for agreed service scope, service levels and commercials.
- Drive problem management and continuous improvement working with internal teams and partners to ensure best in class processes. Improve template solution. Analysis of trends based on key issues identified through root cause analysis report and feedbacks. Drive higher degree of automation and standardization, build reusable technical assets, strong knowledge management (e.g. knowledge sharing, KEDB, end user manuals etc.), better user experience, system performance and utilization. Ensure continuous focus on reducing monthly incident volumes for warehouse management area.
- Demonstrate technology thought leadership by keeping track of technological advancements. Explore, learn, experiment and prove benefits through proof of concepts. Provide inputs for business case considering new technological solutions and its benefits.
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