Key Responsibilities:
- Provide technical expertise to the application teams for new development, enhancements and ongoing maintenance of Alcon SAP system landscape.
- Analyze support issues in interaction with functional team members and business analysts. Report delays and risks to team leads.
- Supports existing and new interfaces and has good understanding of integration with 3rd party tools.
- Collaborate with many teams including security, functional, development and operations support groups to deliver operational excellence efficiently and effectively. 3rd party teams are on-site, offshore and in-house.
- Provide oversight to all SAP systems that include systems such as ABAP, SRM, eTravel, Portal and other SAP applications.
- Collaborates with other Alcon IT groups to solve technical issues. Establishes and monitors escalation of problems.
- Work with other development teams in support of application performance tuning and troubleshooting.
- Collaborate with Change and Release Management to ensure a stable operating environment during any transitions and changes.
- Collaborate with Integration Management to ensure stable operating environment.
- Ensure all processes are in compliance with Alcon’s policies and procedures.
- Ensure process adherence to the defined process.
- Implement and support projects in time, quality, and budget.
- Ensure proper governance and handovers of SAP Development project activities.
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